Our website is intended to provide general information about our goods and services, including making purchases via our website. While we do our best to supply accurate information on this site, errors and omissions may occur. We do not accept any liability to you or any third parties for any loss or damage which may directly or indirectly result from your use of the website or your access to, or inability to access, the website. This includes viruses alleged to have been obtained from the website and your reliance on any advice, opinion, information, representation or omission (whether negligent or otherwise) contained on the website. By using the website, you agree that you are using the website at your own risk and that you are solely responsible for the actions you take in reliance on the content displayed on, or accessed through, the website.
Terms of Sale
By placing an online order with Stomp Footwear Pty Ltd for any of our products, you are offering to purchase the goods on and subject to our terms and conditions. Dispatch times may vary depending on availability of stock and guarantees or representations of delivery times are subject to delays results from delivery partners. When placing an order, you acknowledge that all your details are true and accurate and that you are the authorised user of the credit or debit card used to place the order, and that there are sufficient funds to cover the cost.
While we do our best, we cannot guarantee that images on our website exactly represent actual products or their packaging. In particular, the colours shown on the website may not exactly represent the colours of our products because the colours you see on the website depend on the colour reproduction on your computer or mobile device.
Information on this website is subject to change without notice.
All images, trademarks, logos, text, graphics and other content appearing on this website are the property of their respective owners and are protected by copyright, trade mark and other intellectual property laws. The use of any of Stomp Footwear’s trademarks is strictly prohibited unless we provide prior written consent.
The inclusion of any hyperlinks to third party websites does not imply Stomp Footwear’s endorsement or approval of such third parties, their websites or their businesses or other activities.
The delivery charges referred to in our Shipping Policy do not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered outside Australia. You are responsible for all such taxes and duties.
All purchases via the website are in Australian dollars.
Prices online are exclusive of delivery charges. Prices are subject to change without notice.
Stomp Footwear Pty Ltd reserves the right to amend any pricing errors displayed due to human error, computer malfunction or other reason. Stomp Footwear will notify you of any error in pricing and you may elect to not purchase any Good/s where the price has been corrected.
We accept payments by credit card from Visa, MasterCard and Paypal.
Processing your Order
Stomp Footwear offers FREE Standard shipping on all orders over $150 for Australian customers only. General delivery time for standard shipping is 1 to 10 business days depending on location.
Delivery fee Australia wide for orders under $150 is AUD$15 for Express Parcel post, sent via Australia post. General delivery time is 1 to 2 business days depending on location.
We will ship orders within 24 hours of placing it Mon – Fri. Orders placed on the weekend will be shipped the following Monday.
When you create an account with us, you must provide true and accurate account information. You must keep your user name and password confidential, as we are entitled to assume that the person using these login details is you.
Placing an order using an ‘Online account’ gives you the ability to exchange in-store or online, refund through our online return system only and track your order. Using an ‘Online account’ means that your shipping details are also saved for future use.
Stores will only provide a refund when the item is faulty, refer to our Refunds and Exchanges policy. If you make a purchase using a ‘Guest’ account, you will not have the ability to see your order history.
Cancellations and Order Amendments
There is only a very limited period of time where an order can be changed or cancelled before it’s dispatched. You can call us on +61434140486 during business hours or email us at firstname.lastname@example.org and we'll try our best to help. If your order has already been processed, dispatched or delivered, you’ll need to follow our returns procedure.
It is always Stomp Footwear’s intention to provide accurate stock availability, however at the time of making a purchase it is possible that stock information is not accurate as the website is updated manually.
Loss of Goods
Stomp Footwear does not accept any responsibility for any loss or damage of items/parcels once they have left our warehouse. A tracking number is providing with Express Postage and we will advise you this on despatch. If you experience any problems with your delivery please contact us.